Terms of Booking - Winter 2022-23

Winter Booking Terms & Conditions - Regular Trips

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 48 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Bookings. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book, and is non-refundable.
  • Full payments for all heli-skiing trips are due and payable at the Banff office twelve (12) weeks before the commencement date for all trips booked; and that in cases where these full payments are not received twelve (12) weeks ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, all payments for all heli-skiing trips are deemed Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com.
    • If you can find a replacement guest for the same booking (name change), you will incur no financial penalties. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guest’s weight and ski ability being appropriate for the program they are joining. For cancellations made more than 12 weeks prior to the trip start date, the cancelled guest has 7 days to find a valid space replacement. For cancellations made within 12 weeks prior to the trip start date, the cancelled guest has 48 hours to find a valid space replacement.
    • If cancellation is received more than twelve (12) weeks before the trip commencement and you cannot find a replacement for the trip booked, the Deposit less $250 can be applied to a New Booking within the calendar year.
    • If cancellation is received less than twelve (12) but more than four (4) weeks before the trip commencement date and you cannot find a replacement for the trip booked, the following options apply:
      1. The total of all Deposits for a heli-skiing trip less $500 can be applied to a New Booking within the same Heli-Skiing Season as the original booking; or
      2. The total of all Deposits for a heli-skiing trip less 20% (the initial Deposit) can be applied to a New Booking within the calendar year.
    • If cancellation is received less than four (4) weeks before the trip commencement date and you cannot find a replacement for the trip booked, the following options apply:
      1. The total of all Deposits for a heli-skiing trip less $1500 can be applied to a New Booking within the same Heli-Skiing Season as the original booking; or
      2. The total of all Deposits for a heli-skiing trip less 50% can be applied to a New Booking within the calendar year.
    • Deposits cannot be transferred to any other winter season.
  • Definitions:
    • New Booking = a completely new reservation which is not associated to any existing booking
    • Calendar Year = January 1 through to December 31, including the Summer Adventure season
    • Heli-Skiing Season = December 1 through to May 15
    • Summer Adventure = June 15 through to September 30
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiverof Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 48 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guests to arrive at the CMH departure sites at the required times; and it is their responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also the guests’ responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated June 5, 2022 

 

 

Winter Booking Terms & Conditions - Private Trips

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 48 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Bookings. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book, and is non-refundable.
  • Full payments for all heli-skiing trips are due and payable at the Banff office eighteen (18) weeks before the commencement date for all trips booked; and in cases where these full payments are not received eighteen (18) weeks ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, full payments for all heli-skiing trips are deemed as Deposits for the purposes of the terms of this booking and are non-refundable.
  • At time of final payment, eighteen (18) weeks before the commencement date for the trip booked, private groups will be required to advise CMH of their final decision on the option of unlimited vertical metres/hours or limited vertical metres/hours.
  • As part of our continuing effort to enhance all aspects of the safety of our skiing and flight operations we are now managing the weight of our skiing groups and private groups are responsible for ensuring that guests joining the trip do not exceed the regulated maximum operable weight of the helicopter, as outlined in your booking documents.
    • If the weight of your group exceeds the maximum operable weight there will be impacts to your ski experience, such as not being able to land on certain runs, more frequent fuel flights due to the reduced amount of fuel we can carry and occasionally skiing runs without the second guide in the group when the total weight is excessive. In some cases we may be forced to split you into two flight groups to achieve an operable weight.
  • In all cases of guest cancellation or change, the following cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com.
    • If you can find a replacement guest for the same booking (name change), you will incur no financial penalties. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guests’ weight and ski ability being appropriate for the program they are joining.
    • If no space replacement is found and the remaining guests in the group travel on the scheduled CMH trip, the remaining guests will be responsible for the cost of the cancelled space.
    • If the entire group cancels, priority for the same trip in the following season will be forfeited.
    • If cancellation is received more than eighteen (18) weeks before the trip commencement date, the Deposit for a heli-skiing trip less 50% can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received less than eighteen (18) but more than four (4) weeks before the trip commencement date, the total of all deposits for a heli-skiing trip less 50% can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking.
    • If cancellation is received less than four (4) weeks before the trip commencement date, the total of all deposits for a heli-skiing trip less 75% can be applied to a New Private Trip Booking within the same Heli-Skiing Season as the original booking.
    • If your group is unable to come at all on a new trip within the same Heli-Skiing Season, the Deposits paid are non-refundable.
    • Deposits cannot be transferred to any other winter season.
  • Definitions:
    • New Private Trip Booking = a completely new reservation which is not associated to any existing booking
    • Heli-Skiing Season = December 1 through to May 15
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement ”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 48 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guests to arrive at the CMH departure sites at the required times; and it is their responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also the guests’ responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated June 5, 2022 

 

 

Winter Booking Terms & Conditions - Lodge Buyout Trips

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 48 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Bookings. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book, and is non-refundable.
  • Full payments for all guests are due and payable at the Banff office twelve (12) weeks before the commencement date for all trips booked; and in cases where these full payments are not received twelve (12) weeks ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, that full payments for all heli-skiing trips are deemed as Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com.
    • All Deposits applied at time of cancellation are deemed to be cancellation fees and cannot be transferred to another CMH trip, but you are eligible to find a space replacement for the same trip.
    • If you can find a replacement guest for the same booking (name change), you will incur no financial penalties. It is the responsibility of the guest, not CMH, to find a valid space replacement. For safety reasons, a valid space replacement is subject to the new guests’ weight and ski ability being appropriate for the program they are joining.
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, Waiver of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 48 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guests to arrive at the CMH departure sites at the required times; and it is their responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also the guests’ responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated June 5, 2022 

 

 

Winter Booking Terms & Conditions - Non-Skiers

By paying your deposit to confirm your space on a CMH Heli-Skiing, you are agreeing to our Booking Terms and Conditions below (the “Terms of Booking”). As per your deposit confirmation, you have 48 hours from the time of your deposit to review the Terms of Booking after which date you will be deemed to have agreed to them and your deposit will become non-refundable in accordance with these Terms of Bookings. 

Please read the following Terms of Booking: 

  • All rates and deposits are in Canadian Funds, and that an allowance will be made for exchange if payment is in foreign currency. Rates are subject to change without notice.
  • Your initial deposit is equal to 20% of your total trip cost (the ‘Deposit’) for each trip that you are applying to book, and is non-refundable.
  • Full payments for all CMH trips booked as a non-skiing guest are due and payable at the Banff office twelve (12) weeks before the commencement date for all trips booked; in cases where these full payments are not received twelve (12) weeks ahead of time, CMH reserves the right to release these spaces and you will forfeit your Deposit. Further, full payments for all heli-skiing trips are deemed as Deposits for the purposes of the terms of this booking and are non-refundable.
  • In all cases of guest cancellation or change, the following cancellation policy will apply:
    • All cancellations must be received by telephone at 1-800-661-0252 (or 403-762-7100) or confirmed in writing by email to sales@cmhheli.com.
    • For all cancellations of non-skiing spaces, the Deposits can be applied to a New Booking within the same Heli-Skiing Season, the next Summer Adventure season or the next Heli-Skiing Season.
  • Definitions:
    • New Booking = a complete new reservation which is not associated to any existing booking.
  • Participation in any CMH Heli-Skiing trip is conditional on all members of the party completing our Release of Liability, of Claims, Assumption of Risk, Warning, Indemnity and Consent to Medical Treatment Agreement (the “CMH Agreement”) prior to your trip and in event no later than 30 days after paying your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds. If the first day of your trip is less than 30 days from the date of your Final Payment, all members of the party need to complete the CMH Agreement within 48 hours of your Final Payment, after which date CMH reserves the right to release the space of the guest who did not sign the CMH Agreement and you will forfeit your applied funds.
  • It is the responsibility of the guests to arrive at the CMH departure sites at the required times; and it is their responsibility for any extra costs incurred if a scheduled CMH Departure is missed. It is also the guests’ responsibility to ensure proper entry through Canadian Customs and Immigration if entering from outside Canada. Refunds of payments made will not be given in cases where entry into Canada has been denied.
  • Should events beyond the reasonable control of CMH, including but not limited to force majeure, government regulation or advisory (including travel advisory warnings), pandemic, terrorism or threats of terrorism as substantiated by governmental warnings or advisory notices, curtailment of transportation services or facilities which would materially affect attendees from attending, disaster, fire, earthquakes or extreme inclement weather (collectively referred to as "occurrences"), making your trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform, CMH may cancel your trip and terminate your booking, upon written notification. In such circumstances, please refer to CMH’s cancellation policy for more information on how we’ll handle your deposit and payment. CMH will not be liable for any liquidated damages, cancellation fees, rental charges, service charges, or any direct, consequential, compensatory, incidental damages or any other damages or amounts of any nature whatsoever.
  • These Terms of Booking shall be governed by and construed in accordance with the laws of British Columbia and the laws of Canada applicable therein.


Updated June 5, 2022